Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:


What information do we collect about you?

We collect information when you voluntarily complete any form on this website. We use Web Server Logs to monitor, measure, analyse, improve and troubleshoot services.

Secure Forms

Secure forms within the site are used to allow Patients to:

    • Recommend this surgery

Practice Privacy Notice 1:Provision of Direct CareHow Cavendish Medical Practice uses your information to provide you with healthcare
This practice keeps medical records confidential and complies with the General Data Protection Regulation.
We hold your medical record so that we can provide you with safe care and treatment.

We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.

We will share relevant information from your medical record with other health or social care staff or organisations when they provide you with care. For example, your GP will share information when they refer you to a specialist in a hospital. Or your GP will send details about your prescription to your chosen pharmacy.

For more information on how we share your information with organisations who are directly involved in your care can be found here:BSOL STP, Myhealthcare connected,

Healthcare staff working in A&E and out of hours care will also have access to your information. For example, it is important that staff who are treating you in an emergency know if you have any allergic reactions. This will involve the use of your Summary Care Record [OR Emergency Care Summary / Individual Health Record]. For more information see: https://digital.nhs.uk/summary-care-records or alternatively speak to your practice.

You have the right to object to information being shared for your own care. Please speak to the practice if you wish to object. You also have the right to have any mistakes or errors corrected.
Practice Privacy Notice 2:Medical Research and clinical audits"Medical research
Cavendish Medical Practice shares information from medical records:
to support medical research when the law allows us to do so, for example to learn more about why people get ill and what treatments might work best;

we will also use your medical records to carry out research within the practice.

This is important because:

the use of information from GP medical records is very useful in developing new treatments and medicines;

medical researchers use information from medical records to help answer important questions about illnesses and disease so that improvements can be made to the care and treatment patients receive.
We share information with the following medical research organisations with your explicit consent or when the law allows: [insert names Clinical Practice Research Datalink].
You have the right to object to your identifiable information being used or shared for medical research purposes. Please speak to the practice if you wish to objectMedical research
Cavendish Medical Practice shares information from medical records:
to support medical research when the law allows us to do so, for example to learn more about why people get ill and what treatments might work best;

we will also use your medical records to carry out research within the practice.

This is important because:

the use of information from GP medical records is very useful in developing new treatments and medicines;

medical researchers use information from medical records to help answer important questions about illnesses and disease so that improvements can be made to the care and treatment patients receive.
We share information with the following medical research organisations with your explicit consent or when the law allows: [insert names eg Clinical Practice Research Datalink].
You have the right to object to your identifiable information being used or shared for medical research purposes. Please speak to the practice if you wish to objectPractice Practice Privacy Notice 3:How your information is shared so that this practice can meet legal requirements
The law requires Cavendish Medical Practice to share information from your medical records in certain circumstances. Information is shared so that the NHS or Public Health England can, for example:

plan and manage services;
check that the care being provided is safe;
prevent infectious diseases from spreading.

We will share information with NHS Digital, the Care Quality Commission and local health protection team (or Public Health England) when the law requires us to do so. Please see below for more information.

We must also share your information if a court of law orders us to do so." NHS Digital
NHS Digital is a national body which has legal responsibilities to collect information about health and social care services.

It collects information from across the NHS in England and provides reports on how the NHS is performing. These reports help to plan and improve services to patients.

This practice must comply with the law and will send data to NHS Digital, for example, when it is told to do so by the Secretary of State for Health or NHS England under the Health and Social Care Act 2012.

More information about NHS Digital and how it uses information can be found at:
https://digital.nhs.uk/home
Practice Privacy Notice4:We are required by law to provide you with the following information about how we handle your information in relation to our legal obligations to share data.DATA CONTROLLER CONTACT DETAILS:"Dr Tariq A.Cheema, Senior Partner
Cavendish Medical Practice
0121 2550441"
DATA PROTECTION OFFICER CONTACT DETAILS Mr Umar Sabat
Cavendish Medical Practice
0121 2550441""The NHS provides several national health screening programmes to detect diseases or conditions early such as cervical and breast cancer, aortic aneurysm and diabetes.

PURPOSE OF THE PROCESSING:The information is shared so that the correct people are invited for screening. This means those who are most at risk can be offered treatment.
LAWFUL BASIS FOR PROCESSING:"The following sections of the GDPR allow us to contact patients for screening.

Article 6(1)(e) – ‘processing is necessary…in the exercise of official authority vested in the controller...’’

Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services...’"

This information is retained for up to 28 days.

Friends and Family Test

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is kept for as long as the site is active or it is deleted by a site administrator.

Server Logs

The Web Server hosting our Website automatically collects audit logs of Website usage. These logs include the IP addresses of Website users. Web Server Logs are used to monitor, measure, analyse, improve, and troubleshoot services only. They are not published and are used solely to maintain service quality.

This information is not shared with any external third party organisations.

This information is retained for up to 6 months.

Access To Your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please Contact Us .

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

In order to comply with your request we will ask you to verify your identity.

HTTPS

This Website is https-secured, which means communication between the user’s web browser and the server hosting the website is encrypted and cannot be intercepted en-route. It also means a padlock icon is visible in the browser address bar.

Cookies

Our website ‘Usage of Cookies’ page contains information about the cookies used by our website. This page also provides details of how to block cookies if required.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

This Website directs patients out to Patient Access Emis a third-party secure website service for appointments, request repeat prescriptions and viewing some parts of their medical records.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 22 May 2018.

How To Contact Us

Please use our Contact Us page if you have any questions about our privacy policy or information we hold about you.

Your Neighbourhood Professionals. Just a Click Away!
Cavendish Medical Practice - Summerfield Primary Care Centre, 134 Heath Street, Birmingham, B18 7AL
  • Telephone 0121 255 0441/ 0121 255 0442/0121 255 0451
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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