Prescriptions

Repeat Prescriptions

You can order repeat prescriptions online:

Using your NHS account (through the NHS website or in the NHS app)
Fill out an online form
Using the GP online system - Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. 

You can also:

Request through your pharmacy
Bring the paper form to the surgery
Telephone the surgery

Acute Prescriptions

If you need medication that is not a repeat prescription this is an acute prescription. Complete this online form with the information for your request. This is a messaging service for the GP and is not to be used for acute urgent illnesses, which will still require a GP appointment.

The Clinician will then review the request and you will receive a text message with the result.

Acute prescription queries can take up to seven working days to process.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Online, on the app or website where you order repeat prescriptions
At your GP practice
At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review.

Collecting your prescription

You can usually collect your prescription 2 working days after you have ordered it. Acute prescription queries can take up to seven working days to process.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery. You can also complete an online form with your question.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Below is a link to the Birmingham Solihull ICB advice on over the counter medications which we are not routinely allowed to prescribe.

www.birminghamsolihull.icb.nhs.uk/health-information/medicines-optimisation-and-prescribing/over-counter-otc-medicines

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