Extended Access

What is the SDS MyHealthcare Extended Access Service?

 

The Extended Access Service is an extension of your usual primary care service. It makes it easier for you to get an appointment at a time that suits you, this includes evenings and weekends.

 

This service offers appointments at times over and above those currently available, including on weekdays until 7:45pm and also some appointments on Saturdays and Sundays.  Please see the timings below. All Extended Access appointments are pre-bookable, routine primary care appointments with a range of clinicians including GPs, nurses and health care assistants.

This is not a walk-in service – you must book an appointment through the reception team at the University Medical Practice, in the usual way. 

 

Where will my appointment take place?



For all our patients registered with us,  the extended access appointments will be at; 

 

BURBURY MEDICAL CENTRE:

 

311 Burbury street 

Birmingham 

West midlands 

B19 1TT 

 

Who would benefit from this service?

 

All currently registered patients who reside within our catchment can access these additional appointments. If you:

  • find it difficult to attend an appointment during the working day;
  • are a busy parent with small children;
  • or rely on working carers to take you to appointments;.

 

The SDS MyHealthcare Extended Access Service eases the pressure on:

  • GP Practices
  • A&E Departments and Walk-In Centres
  • Secondary Care

When will the Extended Access Service be available?



The service is available now.

 

 

How can I book an appointment?



Contact the practice in the usual way and request an appointment. If an extended access service appointment is available, you'll be able to book this if this is more convenient for you.



What time and day will extended access appointments be available for?

 

The days and times for Extended Access appointments can be found below in blue lettering:



 

Day

GP Practice appointment times

Burbury Medical Centre

Monday

08:00 – 18:30

18:30 – 19:45

Tuesday

08:00 – 18:30

18:30 – 19:45

Wednesday

08:00 – 18:30

18:30 – 19:45

Thursday

08:00 – 18:30

Not available

Friday

08:00 – 20:00

18:30 – 19:45

Saturday

CMP 

Closed

Burbury Medical Centre

08:30 – 12:30

Sunday

CMP 

Closed

Not available

 

What can I be seen for?

A GP Extended Access appointment is exactly like an appointment at your own GP practice.  You can discuss any aspect of your healthcare with the GP or nurse that you see.

 

Will I see my own GP and/or nurse?

 

Not necessarily. You will be seen by an experienced GP or nurse, but it is unlikely that you will be seen by your own GP or nurse. If you prefer to see your usual GP or practice nurse, please book an appointment with Cavendish Medical Practice during our normal opening hours.

 

Will the Clinician I see have access to my medical record during my appointment?

 

Your medical record will, with your consent, be available to the GP or nurse that sees you, to ensure that they have the information they need to give you the best possible care. A record of this appointment will be sent back to your own GP practice electronically to ensure that your GP medical record is kept up-to-date. An appointment with this service will be just like an appointment at this practice.

 

 What about patient records?



Hub GPs have access to the patient’s full medical record, as long as the patient gives his or her consent. This means that they can receive personal GP care.

I have opted out of Your Care Connect. Can I get an appointment?

Unfortunately not. We’re unable to see patients who have opted out of sharing their medical records.

 

What if my patient needs an interpreter?

 

Burbury Medical centre will need to book this for you. You must give them at least 24 hours notice.  Please explain your specific language when you make the booking. 

 

How do I cancel an appointment?

If you need to cancel the appointment, please ring through to Burbury Medical Centre 0121 551 3804.

Practice Nurse & Health Care Assistants

With this SDS MyHealthcare service, you can use the extended access facility to both Practice Nurses and HCAs. Practice Nurses and HCAs are available for face-to-face appointments at the Hubs. They can help your patients with the following presentations:

 

Skill

Blood Pressure Check

Blood Tests

Dressings/ Routine Wound Management

Ear Syringe

Injections (B12, Flu, Shingles, Pneumococcal)

Lifestyle Advice

Pill Check

QOF Reviews

Smear

Smear & Bloods

Stitch & Clip Removal

Swabs

Travel Vaccines

 

Where can I go to plan my journey?

Click here

 

 Hub location

 

Burbury Medical Centre

311 Burbury Street, Birmingham, B19 1TT

Main telephone No: 0121 551 3804

 

 

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!