We aim to provide the highest level of care to all our patients, but sometimes things do go wrong. If you wish to make a complaint please ask reception for a complaints leaflet.
Alternatively you can phone, email, see or write to the Practice Manager - Mrs Asma Manir.
Our email address is: M85642.cavendish@nhs.net
You may download the complaint leaflet (including a complaints form) here: Complaints Leaflet (DOCX, 37KB)
We will acknowledge all written complaints within 3 working days by letter or via email. The Practice will investigate your complaint and endeavour to send you a written response within 30 working days.
If you are not satisfied with the outcome you can contact NHS England by email on england.contactus@nhs.net or phone 0300 311 22 33.