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Complaints

We always try to give you the best services possible. There may be a times when you feel this has not happened. If you wish to make a complaint please ask reception for a complaints leaflet. Alternatively you can phone, see or write to the Practice Manager - Mrs Asma Manir.

We will acknowledge all written complaints within 3 working days by letter. The Practice will investigate your complaint and endeavour to send you a written response within 4 weeks.

If you are not satisfied with the outcome you can contact NHS England by email on england.contactus@nhs.net or phone 0300 311 22 33.

Please ask reception for a copy of our complaints policy.

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